Why Isn’t My iPhone Wireless Charging? Troubleshooting and Solutions

Photo of author

By Alexander

Wireless charging has become increasingly popular among iPhone users for its convenience and the elimination of tangled charging cables. However, there are instances when wireless charging may not work as expected, leaving users frustrated and unsure of the underlying reasons. In this article, we will discuss common causes behind “iPhone wireless charging not working” and their respective solutions to help you enjoy a seamless charging experience.

Sometimes, the problem might be as simple as a software issue or using an unsuitable phone case. In other cases, it could be due to the iPhone getting overheated or a dirty charging pad. By understanding these reasons and applying the appropriate fixes, users can improve their iPhone’s wireless charging capabilities.

In the following sections, we will delve deeper into each cause and provide practical solutions that can be easily applied by iPhone users. This information aims to assist users in resolving their wireless charging issues and ensuring a smooth and efficient charging process for their devices.

Understanding the iPhone Wireless Charging Feature

iPhones supporting wireless charging harness the Qi (pronounced “chee”) standard developed by the Wireless Power Consortium. This widely-adopted standard ensures that Apple iPhones are compatible with a range of Qi-enabled wireless chargers from various brands.

Wireless charging functions on the principle of magnetic induction. Inside the iPhone, a receiving coil receives energy from the charging pad’s transmitting coil. The pad must be Qi-enabled and connected to a power source to effectively charge an iPhone. It is essential to position the iPhone correctly on the charging pad, aligning the charging coils of both devices.

  • Qi-Enabled Wireless Charging Pad: When selecting a wireless charger for your iPhone, make sure it is a Qi-enabled accessory from a reputable brand. Authentic Qi chargers must pass rigorous testing, ensuring consistent and safe charging
  • Compatible iPhone Models: Apple introduced wireless charging capabilities with the iPhone 8 series and later models. To leverage this feature, check your iPhone’s compatibility with Qi wireless charging technology
  • Positioning on the Charger: The charging performance may be affected by factors like incorrect positioning, bulky phone cases or interference from metallic objects. Removing the phone case or adjusting the iPhone’s placement on the charger might improve the charging process

Remember to monitor the charger’s connection to the power source, as disconnections may interrupt the charging process. If wireless charging issues persist, consider consulting Apple support or an authorized service provider. Clear, confident, and knowledgeable, these tips aim to enhance your understanding of iPhone wireless charging.

Recognizing Common Issues with iPhone Wireless Charging

When experiencing issues with wireless charging on your iPhone, it’s essential to identify the root cause. There are three primary sources, which can be categorized as software, hardware, and charging pad issues. In this section, we will explore these in detail:

Software Issues

Software issues can interfere with your iPhone’s wireless charging capabilities. One possible cause is a bug in the iOS system that disrupts charging functionalities. To troubleshoot this issue:

  1. Restart your iPhone. This can potentially resolve temporary glitches
  2. Perform a hard reset. Quickly press and release the volume up button, followed by the volume down button, and then continuously hold the power button until the Apple logo appears
  3. If the problem persists, ensure that your iPhone is updated to the latest iOS version, as this can fix any known bugs interfering with wireless charging

Hardware Issues

Hardware-related issues may arise due to physical problems within the iPhone or charger. Some common factors include:

  • Warm iPhone: If your iPhone gets warm while charging, the built-in safety feature may pause or slow down the charging process. Allow your device to cool down before resuming wireless charging
  • Phone case: Ensure you are using a compatible phone case, such as a slim case specifically designed for wireless charging like the PITAKA MagEZ case. Inappropriate cases can obstruct the charging process
  • Charge port: Inspect your iPhone’s charge port for dirt, dust or debris. Clean it carefully using a soft brush or compressed air, as these foreign objects can interfere with wireless charging

Charging Pad Issues

Charging pad issues typically involve factors that inhibit a proper connection between your iPhone and the charging pad. Some common culprits include:

  • Dirt and dust: Clean any dirt or dust on the charging pad that might interrupt the wireless charging connection
  • Alignment: Ensure the iPhone is correctly aligned with the charging pad. Misalignment can result in weak or no charging
  • Charging pad model: Verify that your charging pad is compatible with your iPhone model and meets the required power output

By considering these common issues, you can effectively troubleshoot and resolve wireless charging problems with your iPhone.

Software Related Charging Problems

Older iOS Versions

One common issue that may arise when an iPhone fails to charge wirelessly is due to outdated software. It is essential to keep your iOS system updated to avoid any compatibility issues with wireless charging. To update your iOS version, go to Settings > General > Software Update. Updating your iPhone’s iOS can help resolve various software-related charging problems, including some that might be preventing your iPhone from charging wirelessly.

System Bugs

Bugs in the iOS system can also interfere with wireless charging capabilities. These can occur even in newer iOS versions. To address system bugs, perform these troubleshooting steps:

Restart your iPhone: Sometimes, a simple restart can clear out any minor bugs that could be causing the wireless charging issue. To restart your iPhone, press and hold the power button until the “slide to power off” slider appears. Slide it to turn off your iPhone, then press and hold the power button to turn it back on.

Force restart your iPhone: If a regular restart does not help, try force restarting your iPhone. This process varies depending on your iPhone model:

  • For iPhone 8 and newer: Press and quickly release the Volume Up button. Then, press and quickly release the Volume Down button. Finally, press and hold the Side button until the Apple logo appears
  • For iPhone 7 and 7 Plus: Press and hold the Side and Volume Down buttons until the Apple logo appears
  • For iPhone 6s and earlier: Press and hold the Home and Side/Top buttons until the Apple logo appears

Check for updates: Ensure that your iPhone is running the latest iOS version. Sometimes, Apple releases software updates to fix known bugs, including those related to charging. To check for updates, navigate to Settings > General > Software Update.

By following these steps, you are likely to resolve most software-related wireless charging problems. If the issue persists, it might be helpful to consult Apple Support for further assistance.

Hardware Related Charging Problems

Phone Case Interference

A common issue that may cause wireless charging to fail is interference from bulky or metallic iPhone cases. Thick iPhone cases can prevent the charging coils inside your iPhone from connecting with the coils in the charging pad, preventing the charging process. If you suspect that your iPhone case may be affecting charging performance, try removing the case and placing your iPhone back onto the charging mat.

Charging Pad Misalignment

Another reason for wireless charging to fail is the misalignment of the charging coils within the iPhone and the charging pad. Devices like the iPhone 8, iPhone X, iPhone 11, and iPhone 12 rely on the proper positioning of these coils to enable efficient energy transfer. To ensure optimal alignment, position your iPhone on the charging pad so that the center of the device is directly over the center of the pad. Sometimes, slightly adjusting the position might help establish a better connection.

Dust or Debris Interference

Dust or debris can accumulate on your iPhone or charging pad over time, potentially obstructing the charging process. Regular cleaning of both your iPhone’s backside and the charging mat can help maintain optimal charging efficiency. Gently wipe the surfaces with a soft, clean cloth to remove any dust or debris. Be cautious not to use harsh cleaning chemicals or abrasive materials, as they may damage your device.

In summary, keeping an eye on hardware related factors such as phone case interference, charging pad misalignment, and dust or debris accumulation can be crucial for maintaining efficient and reliable wireless charging for your iPhone. Following these recommendations and regularly inspecting your charging setup can help ensure consistent performance and a longer device lifespan.

Troubleshooting Steps

If wireless charging is not working, consider the following steps:

  1. Restart your iPhone
  2. Check for software updates and install them if available
  3. Ensure you are using a compatible Qi-enabled wireless charger
  4. Remove any thick or metal iPhone cases that might interfere with charging
  5. Clean the charging pad and iPhone’s lightning connector from any debris or dust
  6. Perform a force restart if needed (press and quickly release the Volume Up button, then press and quickly release the Volume Down button, followed by pressing and holding the Power button until the Apple logo appears)
  7. If necessary, perform a factory reset (after backing up your data), or a DFU restore

Further Assistance

If your iPhone’s wireless charging still does not work after trying the above-mentioned solutions, it might be time to seek professional help. Visit your nearest Apple Store, contact Apple Support, or find an Apple Authorized Service Provider to diagnose and fix the issue.


Wireless charging issues can be caused by software updates, hardware compatibility, personal device factors, or a combination of these elements. By following the troubleshooting steps and seeking professional help when needed, users can resolve any iPhone wireless charging not working issues and enjoy the convenience of this feature.